I’m tired. I know you are too. I’m tired of work. I’m tired of life. I’m tired of reading the same articles on millennials. I’m tired of Bethenny Frankel (Team Carole!). I’m tired of a dumb president. I’m tired of drinking. I’m tired from drinking. I’m tired of seeing that same TV commercial over and over (we all have one). I’m tired of you. I’m tired of me. I’m tired of being tired. I’m tired.
Many months ago, I was on a call with someone. We were commiserating about our weariness. Between work, life, more work, and more life, he was telling me how some days left him completely wiped out.
But then he told me something else. He mentioned that no matter how exhausted he is on some nights, he makes sure to spend a few minutes shooting a quick email to recognize someone. He said this to me very quickly, very much in passing.
Good thing I wasn’t too tired to catch what he said.
I’m sure it never occurred to him that his remark would stick in my head immediately, and to this day. Actually, I think about his comment surprisingly often for two reasons:
- He has inspired me to do the same. Since our conversation, I strive not to let fatigue or “busyness” get in the way of recognizing people. I don’t always succeed — I admit to prioritizing potato chips over people sometimes. Still, I’ve been trying harder.
- You never know whether what you say, even incidentally, will resonate and reverberate. (I have no doubt that each of my friends and colleagues hangs on every one of my syllables.)
It’s Not You, It’s Me
Recognition is the glue that binds a company together. I’ve been a broken record, repeating such brilliance for years. Yet it was a single by-the-way remark that caused that record to scratch for a moment and remind me of the importance of appreciating others.
For starters, recognition makes the other person feel great.
You know who else likes to feel great? I do. Praising other people is as much about them as it is about me. If I tell you how awesome you are, I’m doing it to make me happy, too.
Now let’s keep it even more real: When I make you look good, I make myself look good — because everyone likes someone who appreciates someone else. Does that mean I’m scheming and plotting about how to wield recognition as a ploy to elevate myself? Yes. No. Sort of.
Who cares! My intentions don’t make me a crappy human. They just makes me human. Ultimately, it doesn’t matter why you choose to commend others, only that you do. When it comes to recognition, motives are less important than consequences.
The truth is that I recognize people not solely because it makes them feel good, not because it makes me feel good, not because it makes them look good, not because it makes me look good. I do it for every one of those reasons.
And that’s OK. That’s more than OK. The end result benefits everyone. (And hey, want to read blog posts about recognition that are way more amazing than this one? Check out the musings of Paul Hebert. Great stuff! See what I did there?)
With all that in mind, I’d like to take a moment to recognize the person I mentioned earlier, a guy who refuses to let exhaustion get in the way of appreciation. Jonathan Burg, you reminded me of the importance of saying thank you. So thank you.
Beware of people who say things like, “I’m the sort of person who likes to get things done.” They almost always make this remark when trying to impress an interviewer, colleague, or manager. The implication is that while all the losers around them are busy being losers, these are the stars of your organization. Often, though, they’re just jerks, or walking clichés at the very least.
The reality is that all of us like to accomplish things. That’s why I hate the term results-oriented to describe anyone.
Know what else I hate? Best practices. So you can imagine how I feel when I hear pundits, executives, and everyone else preach that a best practice for building a results-oriented workplace is to recognize employees who produce…results.
It’s a line that so many people repeat so many times that it’s easy to mistake it for a fact.
It’s actually an alternative fact, an opinion disfigured into a recommendation because it makes intuitive sense. If this seems intuitive to you, too, your intuition is fooling you.
Rewarded for Luck
A while back, I spoke to Michael Mauboussin, Credit Suisse’s head of global financial strategies and author of The Success Equation: Untangling Skill and Luck in Business, Sports, and Investing. He explained something that you probably already feel in your gut but might be too panicky, egotistical, or deluded to admit: Many of your achievements—the same ones that earn you praise (or punishment)—are largely beyond your control. Mauboussin explained:
There’s a continuum of things that are pure luck on one end and pure skill on the other. When your outcomes are truly a reflection of the work that you’re doing, a results-oriented evaluation is not unreasonable, like in manufacturing, which is very skills-oriented. But things like launching a successful R&D project are inherently probabilistic, with a lot of randomness and luck to them. There are profound influences that are hard to anticipate.
And get this: The higher you are on the ladder, the greater the role that luck plays in your work. You know what else grows with each rung? Compensation. All of which means that a four-leaf clover increasingly determines what you earn in cash and recognition as you move up a hierarchy. Continue reading
Yay! It’s Tim Sackett Day! I already knew of blogger extraordinaire Tim Sackett but only recently found out that he has an entire national holiday named after him. Tim Sackett Day is when HR bloggers honor one of their own. It started some years back when Tim wasn’t getting enough press, so the HR blogging community decided to give him a collective shout-out. Since then, celebrating a fellow HR blogger has been annual tradition. Cool, right?
This year, we’re applauding Lisa Rosendahl. I don’t know Lisa personally, but I wish I did. Lisa is a leader, a veteran, a mom, and a source of inspiration for other bloggers. I’m also told she’s far too humble to bang the drum about herself, so I’ll happily do it for her.
Here’s what you need to do. Start by reading about how Lisa fell out of a plane, and then check out the rest of her blog. If you like what you read—and you will—let her know. After all, recognition is at the heart of Tim Sackett Day, so be sure to thank Lisa for all her contributions!
Happy Tim Sackett Day, Lisa!